Sambla Group is a fintech company with a clear goal – to make loans better for all. We need you, your ambition and your skills on our journey. We have become the fast-growing fintech company that we are today - bridging the gap between borrowers and lenders - thanks to all the 300+ amazing people who work here.

Our success is the result of the commitment to deliver the best customer journey and consumer finance products in the industry. Our vision is to democratize lending and empower customers to improve their personal finances. Through our well known brands such as Sambla, Advisa, Rahalaitos, Omalaina, Rahoitu and DigiFinans we support customers in consolidating and getting the best terms on their loans.

We are now looking for our next CRM Specialist!
As a CRM Specialist at Sambla Group, you will get the chance to demonstrate your strong willingness to learn and develop your skills continuously. Your motivation will be essential in advancing initiatives, allowing you to leverage your skills and insights to make a positive impact on our marketing efforts.

We believe that you are a curious person who thrives in a dynamic team environment, where you'll get the chance to collaborate and work towards achieving our shared goals. Join our fun and ambitious team in creating tomorrow's exceptional customer experiences!

Key Responsibilities and skills

• Develop and implement effective CRM strategies.
• Hands-on experience of building customer journeys and how to continuously optimize them.
• Work with multiple markets and brands to deliver personalised communication to the users.
• Establish relevant KPIs to be able to measure success and drive performance.
• Analyze and interpret data to provide insights and recommendations. We believe you have strong analytical skills with a strategic mindset.
• Being able to effectively communicate and convey key metrics and results.
• Collaborate with cross-functional teams to ensure a holistic understanding of the user journey.
  
  Experience
• Minimum of 3 years in a B2C marketing role, with focus on CRM and marketing automation.
• A relevant university degree.
  
  What We Offer
• A vibrant and collaborative work environment.
• Opportunities for personal and professional growth.
• The chance to make a significant impact on our marketing strategies and customer engagement.
  
  
  About Us
  At Sambla, we are dedicated to creating exceptional customer experiences across multiple markets and brands. We are currently seeking a dynamic and driven CRM Specialist to join our team. If you have a passion for CRM and marketing automation, and an aptitude for analytics and understanding the customer journey, we want to hear from you!
  

  Please note!
As part of our efforts to foster an unbiased recruitment process, we kindly encourage you to not include picture, gender, ethnicity, religion, disability, sexual orientation or age in your CV.